Independent recommendations
How Nala referrals work
Nala separates the recommendation from the introduction. A commercial relationship must never decide what appears in your results.
Last updated 26 August 2026
Our independence promise
Partners cannot buy a higher Nala ranking, a better fit score or a place in your shortlist. Recommendations are calculated from your inputs and Nala's disclosed data and modelling methods.
When details are shared
Your first request is held by Nala Concierge. Before details leave Nala, you will be told the name and type of partner and asked to confirm that you want the introduction. You can decline without affecting your plan.
How Nala may be paid
A partner may pay Nala for an accepted introduction or a completed transaction. Where a relevant commercial arrangement exists, Nala will disclose it. The amount or existence of a fee does not alter the recommendation engine.
During the beta
External automatic routing is disabled. Requests are reviewed by Nala before any partner introduction. This lets Nala validate quality, consent and response standards before commercial routing is enabled.